Privacy Policy

Privacy Policy

 

1. Scope

At ebaysoft, we respect your privacy. In accordance with the EU General Data Protection Regulation, we have enhanced our Privacy Policy and encourage you to read it before submitting any personal data to us through our site.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.

Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

ebaysoft (hereinafter referred to as “we“ or „data controller“) is a provider of an e-commerce system for selling products online. This Privacy Policy governs the manner in which ebaysoft.com collects, uses, maintains and discloses information collected from users (each, a “User”) and Clients (each, a “Client”) of the https://ebaysoft.com website (“Site”). This privacy policy applies to the Site, any and all products and services offered on ebaysoft.com.

For the purpose of this Site: the “User” shall be any person entered onto the Site, including subscribers to our newsletter, and the “Client” shall be any person who has registered with the Site. The terms of these privacy policies apply to you whenever you access the content and / or service we provide, regardless of which device (computer, cell phone, tablet, TV, etc.) you use.

 

2. How we protect your privacy

In order to provide you with the best possible eCommerce platform we collect and process quite a bit of information. The purpose of this privacy policy is to help you better understand how we store, collect, and process your personal data.

This policy is meant to help you understand more about why we collect and use your data whether you’re a ebaysoft merchant customer or a customer/subscriber to an online store which uses the ebaysoft application or services (together known as, “The Services”), a participant in ebaysoft’s partner or affiliate program, or even if you’re just visiting a ebaysoft website. By using any of ebaysoft’s services or by interacting with a ebaysoft customer using The Services, you are agreeing to the terms of the Privacy Policy and, as applicable, the ebaysoft Terms of Service and for residents of the European Economic Area (“EEA”), our Data Processing Addendum (DPA).

In particular, by visiting this website you consent to our collection and use of your personal information as described in this privacy policy, including any updates or revisions to this privacy policy. This policy does not apply to information collected by any third party, including through any application or content that may be accessible from this website.

This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this Website or by other means when appropriate. By continuing to use this Website or The Services after these changes are posted, you agree to the revised terms.

We’ve broken this policy down into different sections so you can better understand what areas are applicable to you.

 

3. The type of information we collect from you 

3.1. Personal Information from customers

Privacy is important! As a ebaysoft customer, you recognize that it’s your responsibility to post a privacy policy on your website that complies with the laws applicable to your business, if you are required to do so. You also agree to obtain consent from your customers and website users for the use and access of their Personal Information by ebaysoft and other third parties when required.

If you are collecting any sensitive Personal Information from your customers (for example and including information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sexuality), you agree to obtain affirmative, express consent from your customers for the use and access of sensitive Personal Information by ebaysoft and other third parties.

Information we collect from our customers.

In order to offer The Services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:

We collect your name, email address, phone number and IP address. We need this information to provide you with our Services, for example, to confirm your identity and contact you.
You may voluntarily provide additional information related to the registered account.
We collect data about the ebaysoft-hosted web pages that you visit. We also collect data about how and when you access your account in order to give you access and at the same time improve our Services.
When you voluntarily share personal information with us in the course of offering your products for sale and using our services, we store that Personal Information.When transactions between you and our website involve payment by credit card, debit card, checks, money orders, and/or third party online payment services, we will collect information related to the transaction as part of the course of doing business with you, including billing address, telephone number, and other information related to the transaction.When you share personal information about your customers, we store that information for you so that you can process orders and better serve your customers.
This information is collected when you sign up for our Services, when you access our Services or otherwise provide us with the information. In some circumstances, when you have given us express permission, we will also use and store your personal information.

3.2. Information We Collect

For all visitors to our site, we collect aggregated information on pages viewed including IP address, timestamps, logins. For subscribers and customers, we additionally collect registration information including name, email address, telephone number; billing information including address; and information required to sell goods.

For buyers who buy something that is delivered by ebaysoft we collect information relating to any transactions recorded by us or returned by the payment gateway including name, email address, billing and shipping address. We do not record buyer card or bank details.

We use paypal , Bitcoin , webmoney and perfect money for payment, analytics, and other business services. paypal collects identifying information about the devices that connect to its services. paypal uses this information to operate and improve the services it provides to us, including for fraud detection. 

3.3. Use of Information

We use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We use personal information collected through our Site as described in this Policy or on our Site. For example, we may use your information to:

Improve our services, Site and how we operate our business;
Understand and enhance your experience using our Site, products and services;
Provide and deliver products and services you request;
Process, manage, complete, and account for transactions;
Provide customer support and respond to your requests, comments and inquiries;
Invite you to participate in customer research;
Create and manage online accounts you establish;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
Communicate with you about promotions, upcoming events and news about products and services offered by ebaysoft; 

Link or combine it with other information we get from third parties, to help understand your needs and provide you with better service;

and Comply with and enforce applicable legal requirements, industry standards, our policies, and our Terms of Service;

and Protect, investigate and deter against fraudulent, unauthorised or illegal activity.

When we use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas, we do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We track search terms entered in Search function as one of many measures of what interests our users, but we don’t track which terms any particular user enters. ebaysoft creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners.

This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don’t track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad.

We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

3.4 Information provided to your users

We may display the following information to logged-in users according to their access level: first name and last name, analytics showing user usage of our platform, end user names, emails and sales data, user feedback and exceptions. We are not responsible for securing data or information by logged-in users. In no event shall ebaysoft , its subsidiaries, affiliates or any of their respective directors, officers, employees or agents, be liable to products/applications users for the revealing of information by the logged-in users after obtaining such information by them from the Company.

3.5 . User Names and Passwords

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

3.6 Accessing and Correcting your Information

If you have a customer account with us, you can review and change your personal information by logging into the website and visiting your account profile page. You may also send us an email at support@ebaysoft.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you are a customer of a ebaysoft powered website and would like to access, change, or delete your personal information please contact the store owner that you interacted with directly. We act as a processor on their behalf and can only forward the request to the course provider.

 

4. Legal basis

Billing information is recorded as it is necessary to comply with our contractual obligations when providing our service to subscribers and customers.

We process information about our visitors for the legitimate business interests of developing our site to ensure a better experience for our visitors. We also obtain registration information based on the legitimate interest of business administration. When processing your personal data for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms.

With your consent, we may use your personal data to send you marketing materials, except as otherwise permitted by applicable law.

 

5. Purposes

The data recorded is used for the following purposes:

to respond to your enquiry, ask a question, contact you about your request or other reasons related to offering and improving our services;
provide checkout capabilities on our site;
to enable us to communicate with you and sellers;
send you our monthly newsletter if you have signed up;
for buyers who buy something that is delivered by ebaysoft we collect data so we can provide them with access to their purchase;
to protect against, identify and help prevent fraud, unauthorized activity, claims and other liabilities; and
to fulfill our legal and financial obligations.

If we plan to use the personal data that you provide to use for any other purpose, we will let you know what this purpose is and our legal basis for doing so.

 

6. Cookies, signals and similar technologies

In this Privacy Policy we use the term “cookies” for cookies and other similar technologies, such as Pixel Tags, Web Beacons, clear GIFs, etc.

When you visit our Site, we want to provide content and features tailored to your needs. This requires cookies. Cookies are small items of information stored in your web browser. They help the data controller to recognize you as the previous visitor to a certain website save the history of your visit to the Site and adapt the content accordingly. Cookies also help ensure the smooth running of websites, allow us to monitor the duration, frequency of visits to websites and collect statistical information about the number of Site visitors. By analyzing this data, we can improve our Site and make it more user-friendly for your use.

A cookie is a text file that websites send to a visitor’s computer to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies may use your IP address, timestamps, logins. Information collected from cookies is used by us to evaluate the effectiveness of our website, analyse trends, and administer our website. This allows us to determine such things as which parts of our website are most visited and difficulties our visitors may experience in accessing our website.

We use cookies for authentication (logging you into your account), site functionality (the shopping cart, the affiliate scheme and the referral scheme), to analyse our site performance (via Google Analytics) and for advertising management (ebaysoft adverts you may see around the internet). These cookies record session information on the device you’re using to access our website.

Visitors should investigate the functionality of their Internet browser which may provide a means to disallow Cookies. We do not provide technical support for such activities.

Forum For cookies that are essential, your consent is not required. For the use of the other types of cookies described in this policy, we do ask you for your consent when you first visit our website. You can withdraw your consent or remove these cookies at any time via your browser preferences but you will have to re-login to the ebaysoft site if you remove the authentication cookie. To find out more about cookies, including how to see what cookies have been set and how to manage and remove them, visit www.allaboutcookies.org. To explore what cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu.

Some elements of our site may send your computer a Cookie. A Cookie is a very small file which computers use to store information about websites and vice-versa.

Third party Cookies motioned above are not personally identifiable – that is to say, they do not allow third party advertisers to gain significant personal information about who you are.
Cookies may be used to identify trends in a user’s browsing pattern. Information gathered from visitors’ visits to this and/or other sites may be used to determine which advertisements are served on this and/or other sites.

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique Cookie on your browser.
ebaysoft retains your data while you are a customer and will delete your information within 30 days of either party’s termination of the Terms upon written request.

 

7. Data Collection and Storage

ebaysoft collects personal data and stores it securely.

 

8. detention and Withdrawal

We retain your personal data as long as needed for the purposes for which we collected it, plus a reasonable period to take into account the applicable statute of limitation period or to comply with legal requirements.

 

9. Data Transfer

We may transfer your personal data to recipients in countries other than the country in which the personal data originally was collected. Those countries may not offer the same level of protection to your personal data. When we transfer your personal data to recipients outside of the European Economic Area (“EEA”), we will comply with applicable legal requirements by providing adequate protection for the transfer of personal data, including by (i) entering into the European Commission’s EU Standard Contractual Clauses with the data recipients, or (ii) verifying that the recipient has implemented Binding Corporate Rules or has adhered to the EU-US Privacy Shield Framework. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.

 

10. Data Security

We protect your personal data which we collect and store by implementing administrative, technical and physical security measures. These measures ensure an appropriate level of security and confidentiality for your personal data.
ebaysoft takes the protection of customer data extremely seriously. Technical measures are in place to prevent unauthorised or unlawful access to data and against accidental loss or destruction of, or damage to, data.

 

11. Your Rights

If you would like to unsubscribe from receiving our newsletter, you can click on the “unsubscribe” link included in our email or contact us as indicated below.

Subject to applicable law, you may have certain rights in relation to your personal data. These rights are as follows:

Request access to your personal data.Request correction of your personal data.Request erasure of your personal data.
Object to the processing of your personal data for reasons relating to your particular situation.Request restriction of processing your personal data.
Request to export the personal data that we process based on our contract with you or your consent and transfer it to another company (if technically feasible).
Withdraw any consent you have previously provided to us.
If you wish to exercise any of the rights set out above, please contact us using the details in the ‘Contact Us’ section.

 

12. Residents of the European Economic Area (“EEA”)

ebaysoft works with merchants and users around the world, including in the EEA. Please note that as part of our service, we may transfer your personal information to other regions, including to Canada and the United States.

Additionally, if you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us using the contact information below.

 

13. Who do we share your information with?

We may share information about you:

With companies that provide services on our request.With payment gateways to process payments or receive payment information.With banks / companies that assist in payment transactions.With companies that help organize competitions / games / promotions.With other responsible selected business partners.With other third parties, where required or permitted by law, or is necessary to protect our legitimate interests.With other entities upon your consent.

 

14. Updates

 

This policy may be periodically updated. Any changes will be notified by email or by a message on the service seen when you first login. Please review carefully before submitting personal data to our site. The date the policy was last updated is indicated at the top of this page.

 

15. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@ebaysoft.com .